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How can HESAA help you today?

Click on the tab that best matches your question. For assistance with passwords, please see below. Not sure where to start? Contact Customer Care first.

Contact Us

HESAA Customer Care:
609-584-4480 (English and Español)
800-792-8670 (English and Español)

Lender and School Relations:​609-588-3300x1402

Questions about applying for financial aid (NJCLASS or Grants & Scholarships) Email us at:CustomerCare@hesaa.org

Hours for Customer Care:

Mon-Thurs: 8:30am-8pm
Friday: 8:30am-5pm


General Mailing Address
HESAA
PO Box 545
Trenton, NJ 08625-0545

 

Passwords

FSA ID/StudentAid.Gov Account

Everyone who completes the Free Application for Federal Student Aid (FAFSA) must first create an FSA ID (also known as a StudentAid.gov Account). Click here to get started.

NJFAMS

All students who choose to study in New Jersey should create an account in HESAA's New Jersey Financial Aid Management System (NJFAMS). Click here

E-Access Portal

NJCLASS loan applicants and borrowers must create an account to manage their applications, documents, and payments. Click here

Deadlines

It is important to meet all filing deadlines. If you are a new college student and applying for financial aid for the first time, you have one set of important dates. If you are a returning student and want to apply for renewal of state aid, you have to complete your application earlier.

For a breakdown of these deadlines, please click here

FAQ's

Frequently Asked Questions are organized onto one page. For your convenience, we grouped them by topic. To see if you can read a quick answer to a common question, click here