There is a way to adjust Firefox settings so that selected bookmarks open in the main browser view.
If you have your browser's privacy settings set to "high" you may be unable to access HESAA's web applications. To resolve this problem, please add hesaa.org to your browser's list of allowed sites.
Here are instructions for how to add allowed sites in Microsoft Internet Explorer (IE):
Note that if you're using a work computer, the problem may be related to your computer's corporate security settings. We suggest asking your system administrator.
Before you call, please see if your question has been answered in our Frequently Asked Questions.
If you still need assistance, contact us by phone by calling 609-584-4480.
If you are contacting us with a question about any NJCLASS loan programs, please include your loan application reference number in all correspondence.
If you are contacting us about a printing problem, please tell us what browser (Internet Explorer, Mozilla Firefox, etc.) and which version you are using, and what version of Adobe you have.
To enable cookies, follow the instructions below for the browser version you are using.
Mozilla Firefox 2.0
Mozilla Firefox 3.0
Netscape 7.1/Mozilla 5.0
If you are seeing a lot of white space on the right hand side of the page above any text, you may want to change your screen resolution. The HESAA web site is best viewed with a screen resolution setting of 1024 x 768.
It is also recommended that you maximize your browser window. Some links and functions, such as our "Search" bar, become disabled when your browser's dimensions are decreased.
A message or website that tries to trick you into revealing personal information by appearing to be from a legitimate source, such as a bank, a credit card company, or HESAA.
Messages or websites phishing for information might ask you to enter:
Phishers often ask for personal information in an attempt to steal your HESAA account, your money, your credit, or your identity.
You should always be wary of any message that asks for your personal information, or messages that refer you to a webpage asking for personal information. If you receive this type of message, especially from a source claiming to be HESAA, please do not provide the information requested. HESAA will never send unsolicited mass messages asking for your password or personal information, or messages containing executable attachments.