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How do I print my NJCLASS Fixed Rate Loan application and promissory note?
To print:
1. Enter Borrower SSN and the loan reference number.
2. Click on the Borrower radio button and then click "Print loan application and promissory note" link on the right.
3. If necessary, adjust print settings by using the Properties button or Page Setup. Standard margins of 0.75 are required to fit everything on the page, and documents should be printed in portrait mode, not landscape mode.
4. Click "print" or the printer icon on your browser window to print.
5. Have all parties to the loan sign the application and promissory note in ink, and then mail to the address on the upper right side of the form: NJCLASS Originations, P.O. Box 538, Trenton NJ 08625-0538
Pop-up software must be disabled, as the loan application will be displayed in a separate window to be printed. If you have more than one type of pop-up blocking software, you may see more than one message asking if you'd like to allow pop-ups from this site, or you may have to disable more than one pop-up blocker.
The Co-borrower, Cosigner, or Joint Cosigner are also allowed to print, but only one complete copy of the documents (one copy signed by all parties) should be mailed in. Substitute the respective SSN and role in the instructions above if you want to print using the Co-borrower, Cosigner, or Joint Cosigner role.
If you are still having a problem printing after following the suggestions above, please contact us for help. Please DO NOT hand-write your application all over again after you applied on-line. Doing so will cause a delay in processing. Please include your loan reference number on all correspondence (including email) so that we can better assist you.
Adobe Acrobat Reader is required for printing NJCLASS Graduate/Professional or Consolidation Loan applications and promissory notes. It is not required for printing the NJCLASS Fixed Rate Loan application. If you have problems printing these, please see the next question and answer.
I'm having trouble printing my NJCLASS Graduate/Professional or Consolidation Loan application and promissory note. What should I do?
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We recommend using Internet Explorer 6.0+ to access and print the application. If you are using a different browser and are experiencing a problem, please try again using Internet Explorer.
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If you're using any pop-up blocking software you'll need to turn it off in order for your printable application to pop up. If you have AOL 9.0, for example, turn off the automatic pop-up blocking on the lower right corner of your screen (it should say "allowing pop-ups from this site", if it says "blocking pop-ups" please click to change it). You may have multiple pop-up blockers running on your computer and you will need to disable all of them.
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To print a NJCLASS Graduation/Professional Loan or NJCLASS Consolidation Loan application/promissory note, you will need Adobe Acrobat Reader 6.0.1 or greater (preferably 7.0) to print. If you don't already have Adobe Acrobat installed, you can download it (or upgrade if needed) free from the Adobe website.
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If you have two versions of Adobe Acrobat Reader installed on your computer, please visit Adobe's web site support section and read the information that they have provided about co-existing installations and/or version interoperability. |
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It may take a few minutes for the PDF to appear, especially if you are using a dial-up connection. Don't close the window if you don't see the form immediately, please wait.
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Sometimes both a blank window and the PDF will pop up (especially with Adobe 6.0.X). If you see a blank window, please move it aside to check if your form is hiding behind the blank window.
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If you've followed the steps above but you don't see the form, please check to see if the form is minimized or hiding behind other windows you have open. If you double click the print link, sometimes the top window will hide the pop-up form.
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Reminders:
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Please have each party to the loan sign the application and sign the promissory note before mailing it to us for final processing. Be careful to have each party sign in the proper places. The names will print below the lines where each person should sign.
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Please DO NOT hand-write your application all over again after you have applied on line. Doing so will cause a delay in processing. Please include your loan reference number on all correspondence (including email) so that we can better assist you.
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If you are still unable to print, please contact us for help. Be sure to include your application reference number in any correspondence.
When I try to print my NJCLASS Graduate/Professional or Consolidation Loan application and promissory note, I get an error that says "file does not begin with %PDF" or an error that says "xxx.fdf not found, Internet Explorer cannot open this...". What should I do?
Please make sure you're using a newer version of Adobe Acrobat Reader (preferably 7.0, at minimum 6.0.1). If you need to upgrade your version of Acrobat Reader, please go to www.adobe.com.
We recommend that you use Internet Explorer 6.0+. If you are not sure, please go to www.microsoft.com to check for updates or to upgrade.
If you are still unable to print after having checked your software and reviewing the questions above, please contact us for help.
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