If the student is a legal resident of NJ but is going to college out-of-state, is the student eligible for NJCLASS?

Yes, as long as the student meets the other requirements. Please review the eligibility information for the loan program in which you're interested (Xpress Fixed Rate or Graduate/Professional).


If the student lives in NJ but is going to college out-of-state, is the student eligible for NJCLASS?

Yes, as long as the student meets the other requirements. Please review the eligibility information for the loan program in which you're interested (Xpress Fixed Rate or Graduate/Professional).


How do I sign up to have my payments automatically deducted from my bank account?

Click here to download the ACH Auto-Debit Authorization Form


Once I've been pre-approved online, where do I mail my signed application and promissory note?

After all parties to the loan have signed both the application and the promissory note, mail the documents to: NJCLASS Originations, P.O. Box 538, Trenton NJ 08625-0538.


Nothing happens when I click the link to apply for a loan. How can I fix this?

Make sure that javascript is enabled in your browser. If it is not, change the setting to enable javascript, then try again.


I get an error (or nothing happens) when I try to select my college/university in the Student page. How do I correct this problem?

For Xpress Fixed Rate Loans and Graduate/Professional Loans (no school information is requested for Consolidation Loans):

If the screen does not come up to select your school, or if you get an error when you try to click on the link to select your school, the most likely reason is that there is pop-up blocking software on your computer that is preventing the school window from displaying. Please turn pop-up blocking software off (allow pop-ups from www.hesaa.org) in order to resolve this issue.

You will also need to have pop-up blocking software turned off in order to print your completed application and promissory note.


What should I enter for the Academic Period of the loan?

Most students apply for a loan that spans the fall and spring semesters, e.g., September 1st through May 25th. However, you may apply for just the fall semester, or for the spring semester and summer semester, etc. The total time period of the loan should not be more than one year. If you are unsure, please contact the Financial Aid Office at your college for advice about your particular situation.

Do not enter a time span that covers all 4 years of college.


Will I get my results faster if I fax my application documents to you?

No. Please DO NOT fax the information. Send the information by mail. We must have your original

· loan application signed in ink

and

· promissory note signed in ink.

in order to complete the processing of your loan. Faxing documents will delay your loan application. Mailing all of the documentation in one envelope will help us to process your loan application most efficiently.


How much can I borrow?

Borrowers may apply for a loan up to the cost of attendance, less any financial aid. The cost of attendance (which is determined by the school) includes tuition, fees, room and board, books, and other education-related expenses. Please contact your school's financial aid office if you have any questions about the amount of the NJCLASS loan for which you may apply.

Please contact the financial aid office of your college for more information if you are not sure about the amount of the loan you need. Borrow only what you need, and keep in mind that borrowing carries with it the responsibility of repayment.


Other questions? Contact us.

Before you call, please see if your question has been answered in the Frequently Asked Questions , or on the information and definition pages of the loan application.

If you still need assistance, please contact us.  Please include your loan application reference number with all correspondence.