Making Payments on Defaulted Loans
It is important to resolve all defaulted student loan. Making regular payments is the first step. HESAA can help you with your federal student loans by making it easier to make a payment.
If you default on your NJCLASS loan, you will need to work with our collection attorney to make payments.
Debit from Your Checking or Savings Account
To assist you in making timely payment, click here to download an ACH Automatic Debit Authorization form that will allow HESAA to automatically debit your checking account or savings account for defaulted federal student loans. This will eliminate the need to write a check every month.
Credit Card Payments
HESAA accepts several major credit cards and also accepts debit cards for payments for defaulted federal student loans. A vendor servicing fee of 2.2% plus $1.00 will be added to credit card payments. Your credit card may also add finance charges that might exceed the interest rate on your loan. While it’s easy to put your loan payment on your credit card, remember that credit cards are just a different form of borrowing. If you fail to pay off your balance in full each month, you will be charged interest on your unpaid balance. Wise use of your credit cards will help you maintain a solid credit rating and avoid financial problems.
To make a payment by credit card go to the credit card processor for the State of New Jersey. A service fee of 1.9% plus $1.00 will be charged. Please click here to continue: https://njportal.com/HESAA/LoanPayments/.
You can mail a payment to HESAA, at the following addresses:
HESAA - Defaulted Federal Loans
PO Box 528
Newark, NJ 07101-0528
Employers who withheld Administrative Wage Garnishments, from their employee’s paycheck can send the payments to HESAA at:
Employer Garnishment Payments
PO Box 529
Newark, NJ 07101-0529
HESAA also accepts payments via Western Union Quick Collect. A payment can be made either online at Western Union’s website or by visiting one of over 38,000 Western Union Agent locations in North America. Western Union charges a fee for utilizing their service.
Online Bill Pay
Some borrowers have also established automatic payment processes though their individual lending institutions, such as Bill Pay. Currently, HESAA does not accept electronic payments through Bill Pay, so a paper check is generated and mailed to HESAA. A payment is credited to the account when the actual payment is received by HESAA.